Using BlackBoard IM

BlackBoard IM allows members of your course to download and use a voice chat client. For the best results, you'll want each user to be able to use a headset and a microphone with their computer. At minimum users should have the ability to hear sound and a microphone, over a reasonably fast network. System requirements may be found here.
Note: BlackBoard IM is on a separate client server that must be downloaded. By clicking on the BlackBoard link, users will be prompted to created an account before download begins.

How to set up BlackBoard IM:
  • Option One: Making them visible.
    • Make the Tools link your Course Menu (on the left side of your screen) is visible (not hidden) to users.
    • Within the Tools window, make sure that BlackBoard IM is also not hidden.
  • Option Two: Creating a Direct link to BlackBoard IM on the content page.
    • Select the "Content" from the left hand menu.
    • Select the "Tools" tab.
    • Select "More Tools."
    • Select BlackBoard IM.
      • After selecting BlackBoard IM, you can:
        • Add text, such as a description.
        • Choose its availability.
        • Track how many people visit the link.
    • After any edits you choose to make, click on the "Submit" button.


How to begin a voice chat:
  • Open the BlackBoard IM client.
  • Right click on the user that you wish to chat with.
    • Select "Chat" to message with the user one-on-one.
    • Select "Group Chat" to add them to a group chat room.
      • You can also send the Group Chat to the entire course.

For instructions with pictures, see below.

How to set up BlackBoard IM:
  • Option One: Making them visible.
    • Make the Tools link your Course Menu (on the left side of your screen) is visible (not hidden) to users.
Set up Blackboard IM 1.png
Set up Blackboard IM 2.png

    • Within the Tools window, make sure that BlackBoard IM is also not hidden.
Set up Blackboard IM 3.png

  • Option Two: Creating a Direct link to BlackBoard IM on the content page.
    • Select the "Content" from the left hand menu.
      Set up Blackboard IM 4.png
    • Select the "Tools" tab.
      Set up Blackboard IM 5.png
    • Select "More Tools."
      Set up Blackboard IM 6.png
    • Select BlackBoard IM
      • After selecting BlackBoard IM, you can:
        • Add text, such as a description.
        • Choose its availability.
        • Track how many people visit the link.
.Set up Blackboard IM 7.png
  • After any edits you choose to make, click on the "Submit" button.
Set up Blackboard IM 8.png

How to begin a voice chat:
  • Open the BlackBoard IM client.
  • Right click on the user that you wish to chat with.
    • Select "Chat" to message with the user one-on-one.
    • Select "Group Chat" to add them to a group chat room.
      • You can also send the Group Chat to the entire course.